Shipping policy

Within AustraliaStandard shipping (AusPost eParcel)

$9.99 within Australia, or FREE for orders over $49 (after any discounts applied). eParcel orders typically leave our warehouse within 2-4 business days, though this may change during peak periods.

Express Post (AusPost)

$12.99 within Australia. Express Post orders typically leave our warehouse within 1-2 business days, though this may change during peak periods. Due to the huge volume of deliveries, Australia Post has suspended the next-business-day delivery guarantee for Express, but it’s still AusPost’s quickest delivery option.

International orders 

Currently available to New Zealand, Germany, Hong Kong SAR, Singapore, United States, Mexico, Malaysia, Netherlands, Canada, South Korea, Japan, Sweden, Greece, Brazil, Spain, Israel and Belgium only. International Shipping is a flat rate of $39.99. Due to circumstances beyond our control in the current international shipping climate, we aren't able to provide an ETA on the arrival of your order. 

As of January 1st 2021, we will no longer ship directly to the United Kingdom due to increased requirements and taxes on international deliveries.

All customs and duties required for international shipping are the responsibility of the customer; Addition Studio takes no responsibility for such costs, as they vary based on country and location.

When will my order ship?

We're always working to get your orders on their way to you as quickly as we can. Most orders will be dispatched within 3-5 business days, though there may be some delays around sales and peak periods. Express Post orders will typically be dispatched 1-2 days after ordering. You'll get a notification when your order has started its journey so you can track its progress.

When will my order arrive?

For orders shipping to Australian addresses, allow 2-5 business days for it to arrive. Most of our orders will ship with Australia Post's eParcel service, so you'll be able to track it once it leaves our warehouse, and that service will give you a more accurate estimate for when your order might arrive. If you need your order quickly, you can select Express Post at checkout, which will usually be delivered in 1-3 business days (depending on where in Australia it's going). For larger items, we may use other courier services, and we'll provide tracking for those deliveries when the order leaves our warehouse.

For addresses outside Australia, please allow 2-4 weeks for orders to arrive. International orders are shipped with Australia Post, and this service includes tracking, so you'll receive a more accurate estimate when your order leaves our warehouse. Addition Studio is not responsible for any customs requirements when your order reaches its destination. Current delays in international shipping make this whole process unpredictable, so we are unable to offer shipping ETAs for orders shipped outside Australia at this time.

Orders shipped via eParcel or Express Post can be delivered to PO boxes, but please note that some large orders require a business or residential address. 

Where do you ship to?

Due to current international shipping restrictions, we are currently only shipping to New Zealand, USA, Germany, Hong Kong, South Korea and Singapore. Please contact us to see if we can add your country to the list of shipping destinations, though please note that Australia Post determines the countries we can currently ship to, so we may not be able to deliver to all locations.